NEWMEN GmbH is a manufacturer of bicycle components.
Our products and spare parts are sold through specialist shops.

Use our Newmen retailer locator to find your nearest store.

Information and details about our products can be found on our homepage.
On this FAQ page we answer the most frequently asked questions and provide information on (FADE) hubs, wheels (intended use, tire widths, compatibility) and components.

For further details and questions, please contact your specialist dealer directly.
Please understand that we are unable to provide individualised purchasing advice.
Your local dealer is your point of contact. >> Dealer Search

Your first point of contact for guarantee and warranty claims is always the specialist dealer from whom you purchased our product.
We do not offer service for third party manufacturers as PiRope, BC, Rose, etc.

The detailed conditions for warranty and crash replacement of Newmen products you can find here

In the "Downloads" section you will find instruction manuals, exploded views and spare parts lists for all Newmen FADE hubs (sorted by hub generation & type) as well as spoke length tables (ERD).
All individually available spare parts such as bearings, end caps or freewheels are listed there.
Your specialist dealer can order the right spare part from our B2B shop using the relevant ITEM number.

Click here to go to the downloads.

The hub generation is important for service requests regarding NEWMEN hubs.

We differentiate between Gen1, Gen2 and our latest generation, FADE.

This PDF document describes in detail how NEWMEN FADE, Gen1 and Gen2 hubs can be distinguished from each other and how you can identify your hub generation: Identify NEWMEN hub generation

Tip: FADE rear hubs can be recognized by a FADE logo on the hub body.

Every NEWMEN hub has a production code lasered onto the hub body. It is either between the spoke holes or next to the disc mount: production code NEWMEN hubs

The NEWMEN FADE rear hubs are designed with minimal driver noise in mind. This is achieved by the geometry of the pawls and the ratchet ring in combination with a special grease. If you want to increase the sound volume, the grease inside of the freewheel assembly can be removed until only a slight grease film is left on the pawls and the ratchet ring. If you want to reduce the sound even further the amount of grease can be increased up to the point where the hub is basically silent. This may only be done using the special FADE freewheel grease. Make sure there are no excessive amounts of grease in the pockets of the driver which contain the pawls.

Attention: Only use NEWMEN FADE Freewheel Grease (ITEM no. 90762) for FADE hubs!

The ball bearings in NEWMEN hubs are engineered for maximum durability. In order to achieve this we have designed a special bearing seal which protects the bearing optimally from water and dirt finding their way inside. As soon as water or dirt penetrate a bearing seal, the bearings starts to corrode, hindering the bearings smoothness and greatly increasing drag. For our bearings tighter contact seals are being used which wear in noticeably after around 500km. The advantage is that the bearings even relatively short term have greatly reduced drag compared to improperly sealed bearings because they are protected against corrosion a lot better. On top of that, the type and the amount of grease specifically caters to the requirements of the low revolutions per minute which occur on bicycle wheels.

This overview explains which NEWMEN hubs can be converted to Shimano Microspline. You can also quickly find out which Shimano Microspline freehub body you need for your NEWMEN (FADE) hub: NEWMEN hubs freewheel compatibility

Please note that a slightly longer end cap is installed for the Shimano Microspline freewheel!

Only the following special grease may be used for NEWMEN FADE hubs:

90762 - NEWMEN FADE Freewheel Grease 5g

>> Here you can find the grease and further spare parts <<

The only common squeaking noise occurs when using a regular tube without the valve fastening nut. During every rotation when the valve is at the bottom the tube compresses and the valve rubs against the rim's valve hole. Creaking sounds at the rear hub usually occur from using Shimano Microspline cassettes without using Shimano's washer/spacer with the item no. Y1X401500. Creaking at the spokes can be caused under high loads on any conventionally laced wheel. Usually a small drop of oil at the spoke crossings solves this problem.

Alle NEWMEN FADE road hubs can be used with the NEWMEN Campagnolo N3W driver (item no. 90181). This makes your NEWMEN hub compatible with all Campagnolo 12/13 speed cassettes.

A complete overview of the freehub compatibility of NEWMEN FADE hubs can be found here.

All Bearings are wearing parts and excluded from warranty.

In mtb hubs we exclusively install NEWMEN LULH bearings, recognizable by the green sealing ring.
The green sealing ring prevents the ingress of water and dirt and is excellently suited for use on the (e-)mtb.

In road hubs we install, in addition to the green bearings, also the Newmen LLH bearings, recognizable by the blue sealing ring.
The blue sealing washers are smooth running and reduce friction in the bearing and thus in the hub to a minimum.
However, the sealing effect is somewhat lower than with the green bearings. Therefore, we recommend these bearings mainly for use on the road.

You can find all the bearings in our spare parts overview: Spare parts

In general tires from different manufacturers have different diameter tolerances and stretch different amounts after being pressurized for some time. In order to make our rims as safe as possible for use with various available tires, all NEWMEN rims have a very specific rim bed geometry which determines how easily or difficult a specific tire can be mounted to our rims. When mounting the tire it is very important to make sure that the beads are pushed into the lowered rim bed where the rim has the smallest effective diameter. If this is not the case all around the whole tire, mounting some tires can be very difficult.

The exact tubeless rim tape widths can be found on the product page of the rim or wheel on our website. As a rule of thumb the tubeless rim tape should be around 10% wider than the inner width of the rim (e.g. 27mm tubeless rim tape for rims with 25mm inner width).

Yes, all NEWMEN rims and wheels are tubeless ready. Please make sure to use a tubeless rim tape that is slightly wider than the inner width of the rim (approx. 10%) and use a tubeless valve with a round rubber head. Attention: NEWMEN wheels fitted to complete bikes are usually equipped with a rim tape by the bike manufacturer. This rim tape is not always suitable for tubeless use. Please check the rim tape and replace the original rim tape with a suitable tubeless rim tape if necessary.

We lace all our wheels with 1200N on the side with the steeper angled spokes.

Hookless rims don’t only have a lot of advantages for cars and motorcycles but also for bicycles: The rim flanges can be designed with less material and therefor less weight and increased durability. With tubeless easy/tubeless ready tires, the tire bead stretches so little under normal tire pressure, that the tire is safely secured on the rim even without hook. So if you want to be extra safe we recommend using tubeless ready/tubeless easy tires.
The diameter of our rims is at the upper limit of the ETRTO standard. This ensures a secure and safe connection between tire and rim. All current rims went through our extensive in house burst pressure testing.
In combination with the maximum pressures in the overview table below, a tubeless tire blowing off one of our rims is close to impossible: Rim-/tire-width and pressure specifications

Attention: Tires which are not explicitly tubeless compatible by the manufacturer must not be used tubeless!

When increasing rim width while not changing your tire width, two things change: The tire sidewalls are shaped differently, they are more vertical and less bulb-shaped and the air volume of the tire/rim system increases. Due to the geometrical changes at the tire sidewalls, the tire can offer more support even when using lower pressures. But if the pressure is too high in relation to rim width and rider weight, the tire will feel wooden and uncomfortable. If the rim is too wide, the pressure can’t be lowered far enough to maintain a comfortable tire feel. With unchanged pressure, the increased tire volume also increases the tires bottom out resistance but although this advantage mostly gets cancelled out because of the necessity of running lower pressures with a wider rim in order to maintain comfort.
In the end your tire width has to fit your rim width but you will always have to find the right compromise between tire support and comfort. In the following table you can find which tire/rim width combinations we reckon to be ideal. The heavier the rider, the wider the rim should be compared to the tire width: ideal tire/rim width combination

Yes, all NEWMEN rims are allowed to be used with tire inserts (puncture protection).

All NEWMEN (e-)mtb hubs can be used with brake discs up to 230mm diameter.
All NEWMEN Road hubs can be used with brake discs up to 180mm diameter.

Attention! For NEWMEN VONOA wheels with carbon spokes, the minimum disc size on the front wheel is 160mm, due to the larger installation space of the spokes.

Unfortunately we are no able to provide information on spoke lengths for combinations with third party rims or hubs. The lengths for all standard NEWMEN hub/rim combinations can be found in the following document: Spoke lengths (MY24)

Spoke lengths for older NEWMEN hub/rim combinations (up to MY23) can be found here.

In the "Classification Of Intended Use" overview table, we have explained with what kind of usage and loads in mind our different wheels and rims have been designed: Classification of intended use

Basically, we differentiate between categories 1 to 5, which are also listed on the website in the product information for the wheels. We include the following seven sub-categories: Terrain, jumps, drops, obstacles, skills, E-MTB approval, maximum system weight.

Our NEWMEN carbon rims are deliberately unpainted for weight reasons, but can get stained by dirt, fingerprints and cleaning agents. We recommend to treat the rims from time to time with frame care (e.g. from Tunap Sports). This maintenance will make stains disappear and the rim will regain its original shine.

Please do not clean carbon products with any aggressive cleaning agents! Water and a little dishwashing liquid are quite sufficient.

Various accessories may be mounted to our handlebars with a maximum torque of 2,5Nm. Excluded is the aero shape area of our road handlebars as well as mounting bar-ends to our mtb handlebars.

NEWMEN mtb carbon handlebars with width 760mm can be shortened maximum 15mm per side.

All other NEWMEN mtb handlebars can be shortened 30mm per side.

Please make sure that there is enough space inside for the fittings to be mounted.

All NEWMEN mtb handlebars can be fitted to our Evolution SL 318.2 stem. When mounting the handlebar the stem clamp can be opened up to 9mm with the mounting tool. Unfortunately, we can’t provide any information on compatibility with third party handlebars.