WARRANTY

Our products are not only high quality, they come with a first-class service, too. That's why – in addition to the legal guarantee – MG-Components GmbH & Co. KG covers all NEWMEN products with a 3-year warranty on all materials and manufacturing defects.

We also offer a fair, straightforward Crash Replacement service if you have an accident.

Conditions:

  • All components must be assembled and used in accordance with the instructions.
  • Third-party components (spokes, nipples etc.) are covered by the respective manufacturer's warranty.
  • The warranty does not cover damage caused by improper use, failure to observe operating instructions, incorrectly carried out repairs, assembly or maintenance work, or damage caused by the incorrect lacing of spokes (spoke pattern, spoke crossing points, spoke tension etc.).
  • Bearings are subject to wear and tear and are not covered by the 3-year warranty.
  • MG-Components GmbH & Co. KG will repair or replace only the faulty NEWMEN product at its own discretion.
  • Warranty claims must be made in conjunction with the original purchase invoice (or a copy) from the dealer.